Barry Pokroy, Partner, MA Clinical Psychology, Circle & Square
Law firms face a particular challenge in growing talented lawyers into well-rounded organizational leaders. While the majority of lawyers focus on excelling at a technical and individual level, they soon realize they must shift their mindset and focus on the interpersonal skills and insight to make them truly great leaders. In a competitive and complex profession, this is a multi-faceted challenge, made even more complex by the career aspirations of individual lawyers. From interns to associates to partners, success requires law firms and their people to all be pulling in the same direction, at the same time.
Barry Pokroy is speaking at a luncheon for the Canadian Society of Association Executives on April 20, 2017.
Barry's keynote focuses on creating enhanced client/member engagement and increased employee centricity. This is done through the use of a psychological model of connection, which highlights the way in which our relational dynamics can shift to create a more positive impact. Audience members are equipped with the skills and insights to listen, connect and respond differently. A shift in mindset occurs from transactional management (task/process) to relationship management (people).Read More
Barry Pokroy, the Leader of Farber's Circle & Square practice, is speaking at the Chartered Accountants of Ontario Breakfast Series event The Missing Link - Emotional Intelligence.
This discussion centres on emotional intelligence (EQ). It equips participants with the skills to identify, use, understand, and manage emotions in a constructive manner, thereby providing ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
Through the use of various psychological principles, participants are able gain a better understanding of their individual style of engaging and impacting others. We also provide a psychological model that enables deeper understanding of others and ultimately improves the quality of interpersonal engagement.
The event takes place on November 22, 2016 at CPA Ontario - York, located at 25 York Street, Suite 1100, in Toronto.
For more information on this event, please visit the CPA Website.
In a recent interview with the Canadian Underwriter Magazine, Barry Pokroy, leader of Farber's Circle & Square practice, discussed how the insurance industry must shift away from an entrenched focus on task to more meaningful customer engagement in order to become truly client centric.
"In today’s world, in all elements of our life, we hear the task, we’re driven by the task, we measure by the task and we completely ignore the person behind the task,” he argued.
Are You Facing Innovation Conflict?
When: November 1st or 4th, 2016, from 8:00 a.m. to 9:30 a.m.
Where: Farber Financial Group, 150 York Street, 16th Floor
Circle & Square proudly introduces Dave Stevens, our colleague from Circle & Square South Africa, who works with organizations to empower individuals to truly inspire innovation.Read More
Barry Pokroy, the Leader of Farber's Circle & Square practice, is speaking at the National Insurance Conference of Canada (NICC) on a panel called, "Client-Centricity Shouldn't Be a Foreign Language - External and Insurance Views."
The panel will discuss the disconnect between insurance companies and their clients. Using clinical psychology, Barry will offer powerful insight on how to improve client relationships, client retention, productivity, profitability, and industry relations with policy makers and the media.Read More
In developmental psychology, there is a well-known experiment called the “false-belief test.” In this experiment, an audience of three and four-year-old children are asked to watch a play. In the play, a girl named Sally walks onto the stage pushing a stroller with a doll inside. She leaves the stroller (and doll) in the middle of the stage, and walks off. Unbeknownst to Sally, Anne walks onto the stage, takes the doll out of the stroller, and hides it under a couch. Sally then returns to the stage and the play is stopped. The children are then asked: “Where will Sally look for the doll?”
Results show that three-year-olds tend to fail the test by indicating that Sally will look under the couch. Psychologists argue that this is because three-year-olds cannot construct a separate mental model of the world that represents Sally’s experience―if they see the doll under the couch, so must everyone else.Read More
Barry Pokroy, the Leader of Farber's Circle & Square practice, is speaking at the Northwood Professional Institute’s 2016 Financial Services Invitational Forum on discussions around “Character and Leadership.”Read More
As is usually my routine on a Saturday morning, this past weekend I arrived at my local coffee drive-through to pick up my double-double. I pulled up to the speaker, placed my order and then proceeded to the pick-up and payment window. There the cashier was ready and waiting with my steaming cup of much-needed morning brew.
So far so good…until I started rummaging through my wallet in search of exact change. I joked that my purse will finally be light enough to carry around. At which point the cashier said to me, “Can you please hurry up?” I think the face I made was one of pure bewilderment, as she proclaimed, “There is a clock on my side measuring my response time.”Read More